FAQs – Sprklstudio

Frequently Asked Questions

Is your brand genuine?

We’re a new and growing brand, and we truly understand that shopping from a small business can come with questions—we’re customers too 🤍
That’s why we want you to shop with complete confidence.

Every product we create is 100% authentic, designed and made with care, dedication, and attention to detail. Our focus is on quality, craftsmanship, and transparency, so what you see is exactly what you receive.

We may be small, but our commitment is big—and every order means the world to us ✨
Thank you for supporting our journey and trusting us to bring a little cuteness into your life 💖
What makes your brand unique?

We bring together everything Pinteresty, cute, and girly—all in one place 💖
No endless scrolling, no mixing aesthetics. Just perfectly curated (and lovingly made) pieces that match your soft, dreamy vibe.

Our brand is made by girly girls, for girly girls 🌸
Why should I buy from you?
Are your product photos edited or filtered?
Will the product look the same as in your social media posts?
What is the processing and delivery time for my order ?
Can we return our product

Returns and Refunds :

Our products are irresistibly cute 😄✨—we’re sure you’ll love them and keep coming back! 💯

At this time, we do not accept returns or exchanges.

However, if you receive an incorrect or damaged item, please contact us within 48 hours of delivery. Please share a parcel unboxing video clearly showing the damaged or incorrect product so we can assist you promptly.

Replacement:

We allow replacements only if you receive an incorrect or damaged product. To request a replacement, please contact us within 48 hours and provide a parcel unboxing video showing the issue.

To replace a product:

1.The product recieved must be incorrect or damaged

2.Please contact us within 48 hours

3.Please produce a parcel unboxing video showing the damaged or incorrect item.

In case of any queries please contact us by clicking on the bellow button or mail to us – support@sprklstudio.com or sprklstudio.official@gmail.com
Do you offer replacements?
Do you offer refunds in case we dont like the product?

Our pieces are irresistible cute 😄✨—you’ll come back for more, not a replacement 💯!

We do not offer refunds, as each piece is made with care and attention. However, if you receive an incorrect or damaged product, you can request a replacement by contacting us within 48 hours and providing a parcel unboxing video showing the issue
Is COD available ?
How can we contact you ?
Do you produce large quantities of each design?
Are your products Instagram-worthy?

Frequently Asked Questions

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